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7.5 Keys for Leadership Effectiveness, Customer Experience, and Workforce Engagement - Red Wing, MN

October 10, 2019 8:30 AM - 5:00 PM (CDT)

Description

Every organization needs to provide excellent customer service, have strong, effective leaders, and have highly engaged workers. So don't miss these powerful learning opportunities this fall: 

  • A free lunchtime webinar Wednesday, September 18 from 12:00-12:30 CT 
  • Two full-day learning retreats: 
  • October 8 at the Oak Ridge Hotel & Conference Center, Chaska MN 
  • October 10 at the St. James Hotel, Red Wing MN 
  • Both discussions -- the webinar and the retreats -- are intended for leaders (at all levels) and teams (from all types and sizes of organizations) & will be facilitated by Dr. Bryan Williams of B. Williams Enterprise LLC (formerly of Ritz-Carlton Hotel Company), the closing keynote at PENworks 2017 (and our highest-rated speaker ever!!) 

The overall purpose of this unique event is to help leaders develop a strong team that consistently exceeds expectations. The retreat will explore the daily leadership habits and proven tactics to sustain excellence on any team, and will focus on best practices that promote innovation, achieve world-class service, and reach/sustain excellent outcomes. 

The retreats will be highly interactive, fun, practical and actionable. They include a "capstone" mini-project, focusing on a real issue in your organization (so that leaders walk out with the beginning of a plan of action). 

Early Bird rates (for the retreats) end Sept 13 at 5PM CT


Pricing

$375

Contact Information

Performance Excellence Network
Name: Brian Lassiter
Phone: (612) 868-3519
Email: brian.lassiter@performanceexcellencenetwork.org